Terms of service

This website is operated by ZENORD. Throughout the site, the terms “we”, “us” and “our” refer to ZENORD.

ZENORD is operated by HORIZONEX RETAIL LTD, a company registered in England and Wales (Company No: 16874272), with its registered office at:

71-75 Shelton Street
Covent Garden, London
WC2H 9JQ
United Kingdom

By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein.

If you do not agree to all the terms, you may not access the website or use any Services.

1. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least 18 years old
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction

2. General Conditions

We reserve the right to:

  • Refuse service to anyone at any time
  • Limit or cancel quantities purchased per person or order
  • Modify or discontinue the Services without notice

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission.

3. Products & Services

We make every effort to display products as accurately as possible.

However:

  • Colors and images may vary depending on your device
  • We do not guarantee that product descriptions are 100% error-free

All products are subject to availability.

4. Pricing & Payments

All prices are listed in the applicable currency and may change without notice.

We reserve the right to:

  • Modify prices at any time
  • Cancel orders in case of pricing errors

Payments are processed securely through third-party providers.

5. Orders & Billing Information

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel suspicious or fraudulent transactions

6. Shipping & Delivery

We ship internationally, including Sweden, Norway, Denmark, and the United Kingdom.

Estimated delivery time:

  • 7 to 15 business days

Delivery times are estimates and may vary due to logistics or customs.

We are not responsible for delays caused by carriers or external factors.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

You are responsible for reviewing that policy before making a purchase.

8. Third-Party Services

Our store is hosted by Shopify.

We may use third-party services for:

  • Payments
  • Shipping
  • Analytics

We are not responsible for third-party services or their policies.

9. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Images

is the property of ZENORD or its licensors and is protected by copyright and intellectual property laws.

10. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes
  • To violate regulations or laws
  • To transmit malicious code or viruses
  • To collect personal data of others

We reserve the right to terminate your use of the Service for violations.

11. Limitation of Liability

To the fullest extent permitted by law:

ZENORD shall not be liable for:

  • Any indirect or consequential damages
  • Loss of profits or data
  • Delays or service interruptions

12. Indemnification

You agree to indemnify and hold harmless ZENORD and HORIZONEX RETAIL LTD from any claims arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights

13. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid.

14. Termination

These Terms remain effective unless terminated by either you or us.

We may terminate access immediately if you violate any part of these Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

16. Changes to Terms

We reserve the right to update or change these Terms at any time.

Changes will be posted on this page.

17. Contact Information

For any questions regarding these Terms:

📧 support@zennord.shop
📞 +44 7426 318063

🏢 HORIZONEX RETAIL LTD
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ
United Kingdom